The Calile, a family-owned luxury hotel property operated by TFE Hotels, has set the standard for exceptional hospitality since its grand opening in 2018.  After six years of unwavering commitment to quality, The Calile has achieved global recognition. For the second year in a row, it has been named one of the World’s 50 Best Hotels, and it has also taken home the title of Best in Oceania.

Our mission statement is not just a statement; it’s a commitment to delivering Australia’s best hotel experience. From large gestures to the finest details, we are driven to delight our guests continually. We strive to provide a genuine and welcoming experience, building an authentic relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Brisbane. We want to hear from you if you share our passion for exceptional hospitality.

THE POSITION

Are you known for providing outstanding customer service? Warmly greeting guests and ensuring their needs are met quickly and efficiently? You will be an outgoing team player who prides themselves on delivering exceptional service and thrives on being part of a high-performing team.  You love food & drinks, take a keen interest in the latest trends and venues, and stay across ever-evolving guest expectations.

You should be highly competent in all the basics including providing food and beverage service, taking great pride in your environment, and making it a warm and inviting experience for all, delivering that little extra for every single guest.

ABOUT YOU

• 1-year experience within a 4/5-star hotel or restaurant
• An ability to thrive under pressure and work as a team in a high-paced environment.
• Immaculate presentation and grooming.
• Attainment of the necessary Responsible Service of Alcohol (RSA) Certificate.
• Need to be available for a 7-day roster.

BENEFITS

• Birthday leave, life leave, extended maternity leave benefits
• James Street precinct discounts
• Unlimited barista coffee whilst on duty
• Uniform provided
• TFE discount on accommodation and food & beverage both domestic and international and partner organisations such as Medibank Private
• Discounted parking
• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation

As a Calile team member, you’ll become part of a close-knit community operating one of Brisbane’s busiest hotels. We aim to meet our customers’ needs with honesty, integrity, and care. The Calile Hotel was developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning, and career guidance because we know it makes our hotels better places to stay and work.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel

The Calile, a family-owned luxury hotel property operated by TFE Hotels, has been setting the standard for exceptional hospitality since its grand opening in 2018.  After six years of unwavering commitment to quality, The Calile has achieved global recognition. For the second year in a row, it has been named one of the World’s 50 Best Hotels, and it has also taken home the title of Best in Oceania.

The Mission Statement for The Calile Hotel is simple yet ambitious – to deliver the best hotel experience in Australia. From large gestures to the finest details, we are driven to continually delight our guests. We strive to deliver an experience that is authentic and unpretentious, building a genuine relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Australia.

The Position

Are you passionate about creating exceptional guest experiences in a vibrant and luxurious environment? Join our team at  The Calile Hotel as a Lobby Bar Supervisor, where you’ll lead a dynamic team and ensure our guests enjoy impeccable service in one of the most sophisticated settings.

As the Lobby Bar Supervisor, you’ll be responsible for the smooth operation of our iconic Lobby Bar. You will oversee daily operations, ensure staff are delivering outstanding customer service, and maintain a high standard of quality of food and beverage. Working closely with the Venue Manager, you’ll lead by example, demonstrating our commitment to excellence and hospitality.

About You

• Minimum of 2 years experience in a supervisory role within a 5-star hotel environment
• Experience supervising other team members on shift and training new team members
• Ability to demonstrate food and beverage, coffee and wine knowledge
• Knowledge of the correct food safety standards to ensure a high-quality F&B product is consistently being produced
• A degree or diploma in Hotel or Hospitality Management (desirable)
• Full availability over a 7-day roster is required.

Benefits

• Growth and Development opportunities with an expanding global brand
• James Street Precinct retailer discounts
• Additional leave – birthday, life and study
• Discounted on-site parking – $7 flat rate
• Discounted food and beverage at all TFE outlets
• Unlimited complimentary barista coffee whilst on duty
• Global TFE-wide discounted accommodation for staff members, friends, and family (including The Calile Hotel)
• Complimentary stay at The Calile Hotel
• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation

As a member of the Calile team, you’ll be part of a close-knit group operating one of Brisbane’s busiest hotels. We prioritise meeting our customer’s needs with honesty, integrity, and care. The Calile Hotel, developed by a local Brisbane family and operated by TFE as part of the ever-growing TFE Hotels Collections, is committed to your continuous training and development, succession planning, and career guidance. We believe that investing in our employees makes our hotels better places to stay and work, and we’re excited to help you grow in your career with us.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel

The Calile, a family-owned luxury hotel property operated by TFE Hotels, has set the standard for exceptional hospitality since its grand opening in 2018. After six years of unwavering commitment to quality, The Calile has achieved global recognition. For the second year in a row, it has been named one of the World’s 50 Best Hotels, and it has also taken home the title of Best in Oceania.

Our mission statement is not just a statement; it’s a commitment to delivering Australia’s best hotel experience. From large gestures to the finest details, we are driven to delight our guests continually. We strive to provide a genuine and welcoming experience, building an authentic relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Brisbane. We want to hear from you if you share our passion for exceptional hospitality.

THE POSITION

We seek a driven and motivated full-time Porter to join our Concierge team. You are the face of The Calile, and your presence and professionalism make you stand out from the crowd. You will be an enthusiastic, proactive, and driven team player, committed to ensuring our guests have an exemplary experience and delighting in assisting them in any way you can.

RESPONSIBILITIES

• Initiating contact with guests entering and departing the hotel.
• Ensuing the driveway and entrance to the hotel is kept clean and tidy, always in a presentable state.
• Accommodating guest requests quickly and efficiently.
• You have expert knowledge of Brisbane and James Street Precinct.
• Performing valet parking duties as directed
• Assisting guests with special requests, general information, transportation, event tickets, restaurant, airline reservations and any other reasonable requests as they arise

You must have a current and valid open Australian driver’s license, be able to drive manual and automatic vehicles and be available to work a rotating 7-day roster with a mix of early and late shifts.

BENEFITS

• Birthday leave, life leave, extended maternity leave benefits
• James Street precinct discounts
• Unlimited barista coffee while on duty
• Uniform provided
• TFE discounts on accommodation and food & beverage, both domestic and international, and partner organisations such as Medibank Private
• Discounted parking
• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation

As a Calile team member, you’ll become part of a close-knit community operating one of Brisbane’s busiest hotels. We aim to meet our customers’ needs with honesty, integrity, and care. The Calile Hotel was developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning, and career guidance because we know it makes our hotels better places to stay and work.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel

The Calile, a family-owned luxury hotel property, operated by TFE Hotels, has been setting the standard for exceptional hospitality since its grand opening in 2018.  After six years of unwavering commitment to quality, The Calile has achieved global recognition. For the second year in a row, it has been named one of the World’s 50 Best Hotels, and it has also taken home the title of Best in Oceania.

The Mission Statement for The Calile Hotel is simple yet ambitious – to deliver the best hotel experience in Australia. From large gestures to the finest details, we are driven to continually delight our guests. We strive to deliver an experience that is authentic and unpretentious, building a genuine relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Australia.

About the Role

You are the face of The Calile, and your presence and professionalism make you stand out from the crowd. You will be an enthusiastic, proactive, and driven team player, committed to ensuring our guests have an exemplary experience and delighting in assisting them in any way possible. This position is responsible for overseeing the general operation of the pool, gym and surrounding amenities.

This full-time role will deliver a range of services, including but not limited to:

• Conduct opening duties including removing pool covers, cleaning the pool & and surrounding areas, removing any floating debris and vacuuming
• Throughout the opening hours of the pool and gym to maintain a vigilant oversight, ensuring all users are safe
• Engage with guests at every opportunity and deliver 5-star service on all requests they may have
• Ensure all equipment is in good working order and report any unsafe equipment for repair or replacement

This role will require you to be available to work a rotating 7-day roster with a mix of early morning and late afternoon shifts.

 Benefits

• Growth and Development opportunities with an expanding global brand
• Discounted on-site parking – $7 flat rate
• Discounted food and beverage at all TFE outlets
• Unlimited complimentary barista coffee whilst on duty
• Global TFE-wide discounted accommodation for staff members, friends, and family (including The Calile Hotel)
• Complimentary stay at The Calile Hotel
• James Street Precinct retailer discounts
• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation

As a Calile team member, you’ll become part of a close-knit team operating one of Brisbane’s busiest hotels. We aim to meet our customer’s needs with honesty, integrity and care. The Calile Hotel has been developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay and work.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel

The Calile, a family-owned luxury hotel property operated by TFE Hotels, has set the standard for exceptional hospitality since its grand opening in 2018.  After six years of unwavering commitment to quality, The Calile has achieved global recognition. For the second year in a row, it has been named one of the World’s 50 Best Hotels, and it has also taken home the title of Best in Oceania.

Our mission statement is not just a statement; it’s a commitment to delivering Australia’s best hotel experience. From large gestures to the finest details, we are driven to delight our guests continually. We strive to provide a genuine and welcoming experience, building an authentic relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Brisbane. We want to hear from you if you share our passion for exceptional hospitality.

THE POSITION

We’re seeking a motivated and organised Mini-Bar Supervisor to take charge of our in-room minibar operations. If you have a sharp eye for detail, enjoy managing a small team, and thrive in a guest-focused environment, this is a fantastic opportunity to grow your career in hospitality.

Reporting to the Food and Beverage Manager, your key responsibilities include:

• Supervise and support mini bar attendants across daily operations
• Ensure accurate stock replenishment, guest billing, and room checks
• Oversee inventory control, ordering, and stock rotation
• Maintain hygiene, presentation and service standards
• Train and motivate team members
• Liaise with housekeeping and front office to ensure seamless guest service
• Handle guest requests or complaints professionally and promptly

 ABOUT YOU

• 1-year experience within a 4/5-star hotel or restaurant
• An ability to thrive under pressure and work as a team in a high-paced environment.
• Immaculate presentation and grooming.
• Excellent attention to detail and time management.
• Basic numeracy and ability to follow procedures accurately.
• Attainment of the necessary Responsible Service of Alcohol (RSA) Certificate.
• Need to be available for a 7-day roster.

BENEFITS

• Birthday leave, life leave, extended maternity leave benefits
• James Street precinct discounts
• Unlimited barista coffee whilst on duty
• Uniform provided
• TFE discount on accommodation and food & beverage both domestic and international and partner organisations such as Medibank Private
• Discounted parking
• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation

As a Calile team member, you’ll become part of a close-knit community operating one of Brisbane’s busiest hotels. We aim to meet our customers’ needs with honesty, integrity, and care. The Calile Hotel was developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning, and career guidance because we know it makes our hotels better places to stay and work.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel