The Calile, a family-owned luxury hotel property operated by TFE Hotels, has set the standard for exceptional hospitality since its grand opening in 2018.  After six years of unwavering commitment to quality, The Calile has achieved global recognition. For the second year in a row, it has been named one of the World’s 50 Best Hotels, and it has also taken home the title of Best in Oceania.

Our mission statement is not just a statement; it’s a commitment to delivering Australia’s best hotel experience. From large gestures to the finest details, we are driven to delight our guests continually. We strive to provide a genuine and welcoming experience, building an authentic relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Brisbane. We want to hear from you if you share our passion for exceptional hospitality.

THE POSITION

Are you known for providing outstanding customer service? Warmly greeting guests and ensuring their needs are met quickly and efficiently? You will be an outgoing team player who prides themselves on delivering exceptional service and thrives on being part of a high-performing team.  You love food & drinks, take a keen interest in the latest trends and venues, and stay across ever-evolving guest expectations.

You should be highly competent in all the basics including providing food and beverage service, taking great pride in your environment, and making it a warm and inviting experience for all, delivering that little extra for every single guest.

ABOUT YOU

• 1-year experience within a 4/5-star hotel or restaurant
• An ability to thrive under pressure and work as a team in a high-paced environment.
• Immaculate presentation and grooming.
• Attainment of the necessary Responsible Service of Alcohol (RSA) Certificate.
• Need to be available for a 7-day roster.

BENEFITS

• Birthday leave, life leave, extended maternity leave benefits
• James Street precinct discounts
• Unlimited barista coffee whilst on duty
• Uniform provided
• TFE discount on accommodation and food & beverage both domestic and international and partner organisations such as Medibank Private
• Discounted parking
• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation

As a Calile team member, you’ll become part of a close-knit community operating one of Brisbane’s busiest hotels. We aim to meet our customers’ needs with honesty, integrity, and care. The Calile Hotel was developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning, and career guidance because we know it makes our hotels better places to stay and work.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel

The Calile, a family-owned luxury hotel property operated by TFE Hotels, has been setting the standard for exceptional hospitality since its grand opening in 2018.  After six years of unwavering commitment to quality, The Calile has achieved global recognition. For the second year in a row, it has been named one of the World’s 50 Best Hotels, and it has also taken home the title of Best in Oceania.

The Mission Statement for The Calile Hotel is simple yet ambitious – to deliver the best hotel experience in Australia. From large gestures to the finest details, we are driven to continually delight our guests. We strive to deliver an experience that is authentic and unpretentious, building a genuine relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Australia.

The Position

Are you passionate about creating exceptional guest experiences in a vibrant and luxurious environment? Join our team at  The Calile Hotel as a Lobby Bar Supervisor, where you’ll lead a dynamic team and ensure our guests enjoy impeccable service in one of the most sophisticated settings.

As the Lobby Bar Supervisor, you’ll be responsible for the smooth operation of our iconic Lobby Bar. You will oversee daily operations, ensure staff are delivering outstanding customer service, and maintain a high standard of quality of food and beverage. Working closely with the Venue Manager, you’ll lead by example, demonstrating our commitment to excellence and hospitality.

About You

• Minimum of 2 years experience in a supervisory role within a 5-star hotel environment
• Experience supervising other team members on shift and training new team members
• Ability to demonstrate food and beverage, coffee and wine knowledge
• Knowledge of the correct food safety standards to ensure a high-quality F&B product is consistently being produced
• A degree or diploma in Hotel or Hospitality Management (desirable)
• Full availability over a 7-day roster is required.

Benefits

• Growth and Development opportunities with an expanding global brand
• James Street Precinct retailer discounts
• Additional leave – birthday, life and study
• Discounted on-site parking – $7 flat rate
• Discounted food and beverage at all TFE outlets
• Unlimited complimentary barista coffee whilst on duty
• Global TFE-wide discounted accommodation for staff members, friends, and family (including The Calile Hotel)
• Complimentary stay at The Calile Hotel
• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation

As a member of the Calile team, you’ll be part of a close-knit group operating one of Brisbane’s busiest hotels. We prioritise meeting our customer’s needs with honesty, integrity, and care. The Calile Hotel, developed by a local Brisbane family and operated by TFE as part of the ever-growing TFE Hotels Collections, is committed to your continuous training and development, succession planning, and career guidance. We believe that investing in our employees makes our hotels better places to stay and work, and we’re excited to help you grow in your career with us.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel

The Calile, a family-owned luxury hotel property operated by TFE Hotels, has set the standard for exceptional hospitality since its grand opening in 2018. After six years of unwavering commitment to quality, The Calile has achieved global recognition. For the second year in a row, it has been named one of the World’s 50 Best Hotels, and it has also taken home the title of Best in Oceania.

Our mission statement is not just a statement; it’s a commitment to delivering Australia’s best hotel experience. From large gestures to the finest details, we are driven to delight our guests continually. We strive to provide a genuine and welcoming experience, building an authentic relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Brisbane. We want to hear from you if you share our passion for exceptional hospitality.

THE POSITION

We seek a driven and motivated full-time Porter to join our Front Office team. You are the face of The Calile, and your presence and professionalism make you stand out from the crowd. You will be an enthusiastic, proactive, and driven team player, committed to ensuring our guests have an exemplary experience and delighting in assisting them in any way you can.

RESPONSIBILITIES

• Initiating contact with guests entering and departing the hotel.
• Ensuing the driveway and entrance to the hotel is kept clean and tidy, always in a presentable state.
• Accommodating guest requests quickly and efficiently.
• You have expert knowledge of Brisbane and James Street Precinct.
• Performing valet parking duties as directed
• Assisting guests with special requests, general information, transportation, event tickets, restaurant, airline reservations and any other reasonable requests as they arise

You must have a current and valid open Australian driver’s license, be able to drive manual and automatic vehicles and be available to work a rotating 7-day roster with a mix of early and late shifts.

BENEFITS

• Birthday leave, life leave, extended maternity leave benefits
• James Street precinct discounts
• Unlimited barista coffee while on duty
• Uniform provided
• TFE discounts on accommodation and food & beverage, both domestic and international, and partner organisations such as Medibank Private
• Discounted parking
• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation

As a Calile team member, you’ll become part of a close-knit community operating one of Brisbane’s busiest hotels. We aim to meet our customers’ needs with honesty, integrity, and care. The Calile Hotel was developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning, and career guidance because we know it makes our hotels better places to stay and work.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel

The Calile, a family-owned luxury hotel property operated by TFE Hotels, has set the standard for exceptional hospitality since its grand opening in 2018.  After six years of unwavering commitment to quality, The Calile has achieved global recognition. For the second year in a row, it has been named one of the World’s 50 Best Hotels, and it has also taken home the title of Best in Oceania.

The Calile Hotel’s mission statement is simple yet ambitious: to deliver the best hotel experience in Australia. From large gestures to the finest details, we are driven to delight our guests continually. We strive to provide an authentic and unpretentious experience, building a genuine relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Brisbane.

About the Role

Are you passionate about creating exceptional guest experiences with every pour, stir, and garnish? The Calile Hotel is seeking an experienced and personable full-time Bartender to join our dynamic team.

Daily duties will include:

• Craft classic and contemporary cocktails with precision and flair
• Provide personalised service to a discerning clientele
• Maintain the highest standards of cleanliness, organisation, and presentation behind the bar
• Collaborate with the team to create a welcoming and memorable atmosphere
• Uphold our commitment to quality, consistency, and guest satisfaction

About You

 Previous experience in beverage/mixology services

• Strong knowledge of spirits, wine and cocktail trends
• Impeccable grooming, professionalism, and communication skills
• A natural sense of hospitality and attention to detail
• RSA certification (essential)
• Availability over 7 days

Benefits

• Exclusive discounts in the James Street precinct
• Complimentary barista coffee while on duty
• Discounted parking – $7 flat rate
• TFE discount on accommodation and food & beverage, both domestic and international
• Wellbeing & mindfulness programs
• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation
• Opportunity for Growth

As a Calile team member, you’ll become part of a close-knit team operating one of Brisbane’s busiest hotels. We aim to meet our customer’s needs with honesty, integrity, and care. The Calile Hotel has been developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay and work.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel

The Calile has redefined what exceptional hospitality looks like, earning global recognition as one of the World’s 50 Best Hotels for two consecutive years, as well as Best in Oceania. As we continue to shape the future of luxury hospitality, our people remain at the heart of our success.

As our Learning & Development Advisor, you will have the opportunity to inspire, develop, and empower the team that makes these achievements possible.

The Role

Reporting to the Director of Human Resources, you will support the design, delivery, and facilitation of training and development initiatives that bring out the best in our people. You will be a key driver of The Calile’s learning culture, working closely with leaders across the hotel to identify development needs, deliver impactful programs, and support talent growth at every level.

Key Responsibilities

• Deliver and support training programs that enhance service excellence in a luxury hospitality environment.
• Partner with leaders to identify development needs and provide tailored learning solutions.
• Facilitate onboarding, workshops, and leadership development programs.
• Activate and optimise digital learning tools, including our LMS.
• Support performance and career pathways to help team members achieve their goals.
• Collaborate across departments to foster a culture of continuous learning and innovation.

What You Will Bring

• Tertiary qualification in HR, Business, L&D or related discipline (coaching accreditation desirable).
• Experience in learning and development, ideally in luxury hospitality.
• Strong facilitation skills with the ability to engage and inspire.
• Experience with digital learning tools and LMS platforms.
• A collaborative approach, with excellent communication and problem-solving skills.

Why Join Us?

At The Calile, design and hospitality go hand in hand. We offer more than a workplace; we offer an opportunity to grow, belong, and make an impact in a globally recognised brand.

• Competitive salary + KPI bonus structure
• Inclusive, collaborative, and creative team culture
• Birthday leave, life leave, extended parental leave
• Archie – Reward Gateway with 500+ retailer discounts
• James Street precinct perks and entitlements
• Unlimited barista coffee while on duty + daily duty meal
• Uniform provided and laundered
• Global TFE accommodation & dining discounts + partner benefits (e.g., Medibank Private)
• Complimentary stay at The Calile Hotel
• Discounted parking – $7 flat rate

Your Next Step

If you are ready to bring your passion for people development to one of the world’s most celebrated luxury hotels, we invite you to apply and help shape extraordinary careers with us at The Calile.

The Calile, a family-owned luxury hotel property operated by TFE Hotels, has set the standard for exceptional hospitality since its grand opening in 2018.  After six years of unwavering commitment to quality, The Calile has achieved global recognition. For the second year in a row, it has been named one of the World’s 50 Best Hotels and has also taken home the title of Best in Oceania.

Our mission statement for The Calile is simple yet ambitious: to deliver the best hotel experience in Australia. From large gestures to the finest details, we are driven to delight our guests. We strive to deliver an authentic and unpretentious experience, building a genuine relationship with our guests to ensure they will not consider staying elsewhere whenever they return to Brisbane or Australia.

The Role

We are seeking a dedicated and experienced Maintenance Handyperson to join our hotel’s maintenance team on a full-time basis. The ideal candidate will have prior experience in a hotel, commercial property, or apartment complex and will be responsible for the general upkeep and maintenance of the hotel to ensure a high standard of presentation and functionality.

Key Responsibilities

• Maintain the presentation and cleanliness of guest rooms and public areas.
• Perform both preventative and reactive maintenance tasks.
• Carry out various maintenance duties, including carpentry, tiling, painting, plastering, plumbing, and general property repairs.
• Complete scheduled weekly and monthly maintenance projects.
• Ensure all work complies with local safety regulations and hotel standards.

About You

• Trade qualification is preferred, particularly in carpentry or plumbing, though relevant hands-on experience will be considered.
• Ability to work both independently and collaboratively within a team.
• Strong interpersonal and communication skills.
• Professional presentation with the ability to interact with guests when required.
• Availability to work weekends on a rotating schedule.
• Must be willing to undergo a police background check.

If you have a keen eye for detail, strong problem-solving skills, and a proactive approach to maintenance, we encourage you to apply for this opportunity to contribute to the smooth operation of our hotel.

Benefits

• Growth and Development opportunities with an expanding global brand
• Reward Gateway (Archie) discounts with over 1000 retailers
• Discounted on-site parking – $7 flat rate
• Discounted food and beverage at all TFE outlets
• Unlimited complimentary barista coffee whilst on duty
• Global TFE-wide discounted accommodation for staff members, friends, and family (including The Calile Hotel)
• Complimentary stay at The Calile Hotel
• James Street Precinct retailer discounts
• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation

As a Calile team member, you’ll become part of a close-knit team operating one of Brisbane’s busiest hotels. We aim to meet our customers’ needs with honesty, integrity, and care. The Calile Hotel has been developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay and work.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel

The Calile, a family-owned luxury hotel property, operated by TFE Hotels, has been setting the standard for exceptional hospitality since its grand opening in 2018.  After six years of unwavering commitment to quality, The Calile has achieved global recognition. For the second year in a row, it has been named one of the World’s 50 Best Hotels, and it has also taken home the title of Best in Oceania.

The Mission Statement for The Calile Hotel is simple yet ambitious – to deliver the best hotel experience in Brisbane. From large gestures to the finest details, we are driven to continually delight our guests. We strive to deliver an experience that is authentic and unpretentious, building a genuine relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Brisbane.

About the Role

We are currently have a full-time opportunity for an enthusiastic, experienced barista to make outstanding coffee for our guests.  With natural flair, and a passion to consistently deliver a delicious experience, you will share your knowledge and work with other team members in the art of ‘all things coffee’.

To be successful in the position the main duties and responsibilities include but are not limited to:

• Maintaining excellent presentation standards that are in line with market trends
• Preparing and presenting beautiful coffee and beverages efficiently and within a reasonable time frame
• Maintaining all coffee equipment – ensuring it is cleaned regularly and the workspace is impeccably tidy
• Working in conjunction with the Lobby Bar Food & Beverage team to ensure all needs for that outlet are being met (pitching in and lending a hand as needed)

About You

• Creativity, passion, and talent for café art
• Excellent attention to detail and sensational time management skills
• Outstanding ‘coffee knowledge’,
• Customer-focused – you get a real kick out of making someone else’s day
• Team player – you place a higher priority on team goals than on own goals
• Great attitude – optimistic, engaged and proactive
• Excellent communication skills
• Experience within a similar position of similar size and scope
• Full Australian working rights is essential with no visa restrictions. Visa Sponsorship is not available.
• Ability to work on a 24/7 rotating roster
• You will need to have completed an accredited RSA

Benefits

• Growth and Development opportunities with an expanding global brand
• Discounted on-site parking – $7 flat rate
• Discounted food and beverage at all TFE outlets
• Unlimited complimentary barista coffee whilst on duty
• Global TFE-wide discounted accommodation for staff members, friends, and family (including The Calile Hotel)
• Complimentary stay at The Calile Hotel
• James Street Precinct retailer discounts
• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation

As a Calile team member, you’ll become part of a close-knit team operating one of Brisbane’s busiest hotels. We aim to meet our customer’s needs with honesty, integrity and care. The Calile Hotel has been developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay, and work.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel