The Calile, a family-owned luxury hotel operated by TFE Hotels, has been a benchmark for outstanding hospitality since its opening in 2018. Now entering its seventh year, we are proud to be ranked No. 34 in The World’s 50 Best Hotels 2025, marking our third year on the list. This achievement, along with earning a One Michelin Guide key and being listed among Tatler Asia’s Best Hotels 2025, reflects the dedication of our passionate team.

Our mission statement is not just a statement; it’s a commitment to delivering Australia’s best hotel experience. From large gestures to the finest details, we are driven to delight our guests continually. We strive to provide a genuine and welcoming experience, building an authentic relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Brisbane. We want to hear from you if you share our passion for exceptional hospitality.

THE POSITION

Are you known for providing outstanding customer service? Warmly greeting guests and ensuring their needs are met quickly and efficiently? You will be an outgoing team player who prides themselves on delivering exceptional service and thrives on being part of a high-performing team.  You love food & drinks, take a keen interest in the latest trends and venues, and stay across ever-evolving guest expectations.

You should be highly competent in all the basics including providing food and beverage service, taking great pride in your environment, and making it a warm and inviting experience for all, delivering that little extra for every single guest.

ABOUT YOU

• 1-year experience within a 4/5-star hotel or restaurant
• An ability to thrive under pressure and work as a team in a high-paced environment.
• Immaculate presentation and grooming.
• Attainment of the necessary Responsible Service of Alcohol (RSA) Certificate.
• Need to be available for a 7-day roster.

BENEFITS

• Birthday leave, life leave, extended maternity leave benefits
• James Street precinct discounts
• Unlimited barista coffee whilst on duty
• Uniform provided
• TFE discount on accommodation and food & beverage both domestic and international and partner organisations such as Medibank Private
• Discounted parking
• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation

As a Calile team member, you’ll become part of a close-knit community operating one of Brisbane’s busiest hotels. We aim to meet our customers’ needs with honesty, integrity, and care. The Calile Hotel was developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning, and career guidance because we know it makes our hotels better places to stay and work.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel

The Calile, a family-owned luxury hotel operated by TFE Hotels, has been a benchmark for outstanding hospitality since its opening in 2018. Now entering its seventh year, we are proud to be ranked No. 34 in The World’s 50 Best Hotels 2025, marking our third year on the list. This achievement, along with earning a One Michelin Guide key and being listed among Tatler Asia’s Best Hotels 2025, reflects the dedication of our passionate team.

The Calile Hotel’s mission statement is simple yet ambitious: to deliver the best hotel experience in Australia. From large gestures to the finest details, we are driven to delight our guests continually. We strive to provide an authentic and unpretentious experience, building a genuine relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Brisbane.

About the Role

We’re looking for an experienced bartender who understands that great drinks are only part of the role. What matters just as much is how it’s delivered, with ease, care, and a natural sense of timing. The bar should feel calm and considered at all times, organised, ready, and quietly welcoming, no matter how busy the shift becomes.

In this role, you’ll help shape a bar experience that feels effortless but never accidental. From the classics through to more contemporary pours, everything is delivered with consistency and care, while the atmosphere remains steady and guest-focused.

Your day-to-day will include:

• Preparing classic and contemporary cocktails with precision and consistency
• Offering service that feels personal rather than rehearsed
• Maintaining a clean, organised, and well-paced bar environment
• Working closely with the team to create a space guests want to return to
• Upholding high standards across quality, presentation, and service

About You

You’re someone who notices the small things and takes quiet pride in getting them right. Experience behind the bar matters, but instinct matters more. You’re comfortable in your craft, measured in your approach, and naturally tuned in to what guests need without it needing to be said.

You may bring:

• Experience across spirits, wine, and classic cocktails
• Strong knowledge of beverage service and mixology fundamentals
• A natural sense of hospitality and attention to detail
• Impeccable presentation and communication skills
• RSA certification (essential)
• Availability across a 7-day roster

 Benefits

In return, you’ll find a workplace that values calm confidence over big personalities, where the team supports each other without fuss and hospitality feels natural rather than forced. It’s an environment designed to feel just as considered for those who work here as it does for those who stay.

• Growth and Development opportunities with an expanding global brand.
• Discounted on-site parking – $7 flat rate.
• Additional leave benefits of – birthday, study, life and more.
• Unlimited complimentary barista coffee whilst on duty.
• Global TFE-wide discounted accommodation for staff members, friends, and family (including The Calile Hotel).
• Complimentary stay at The Calile Hotel.
• James Street Precinct retailer discounts.
• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation.

As a Calile team member, you’ll become part of a close-knit team operating one of Brisbane’s busiest hotels. We aim to meet our customer’s needs with honesty, integrity, and care. The Calile Hotel has been developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay and work.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel

The Calile, a family-owned luxury hotel operated by TFE Hotels, has been a benchmark for outstanding hospitality since its opening in 2018. Now entering its seventh year, we are proud to be ranked No. 34 in The World’s 50 Best Hotels 2025, marking our third year on the list. This achievement, along with earning a One Michelin Guide key and being listed among Tatler Asia’s Best Hotels 2025, reflects the dedication of our passionate team.

The Mission Statement for The Calile Hotel is simple yet ambitious – to deliver the best hotel experience in Brisbane. From large gestures to the finest details, we are driven to continually delight our guests. We strive to deliver an experience that is authentic and unpretentious, building a genuine relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Brisbane.

About the Role

We are currently have a full-time opportunity for an enthusiastic, experienced barista to make outstanding coffee for our guests.  With natural flair, and a passion to consistently deliver a delicious experience, you will share your knowledge and work with other team members in the art of ‘all things coffee’.

To be successful in the position the main duties and responsibilities include but are not limited to:

• Maintaining excellent presentation standards that are in line with market trends
• Preparing and presenting beautiful coffee and beverages efficiently and within a reasonable time frame
• Maintaining all coffee equipment – ensuring it is cleaned regularly and the workspace is impeccably tidy
• Working in conjunction with the Lobby Bar Food & Beverage team to ensure all needs for that outlet are being met (pitching in and lending a hand as needed)

About You 

• Creativity, passion, and talent for café art
• Excellent attention to detail and sensational time management skills
• Outstanding ‘coffee knowledge’,
• Customer-focused – you get a real kick out of making someone else’s day
• Team player – you place a higher priority on team goals than on own goals
• Great attitude – optimistic, engaged and proactive
• Excellent communication skills
• Experience within a similar position of similar size and scope
• Full Australian working rights is essential with no visa restrictions. Visa Sponsorship is not available.
• Ability to work on a 24/7 rotating roster
• You will need to have completed an accredited RSA

Benefits

• Growth and Development opportunities with an expanding global brand
• Discounted on-site parking – $7 flat rate
• Discounted food and beverage at all TFE outlets
• Unlimited complimentary barista coffee whilst on duty
• Global TFE-wide discounted accommodation for staff members, friends, and family (including The Calile Hotel)
• Complimentary stay at The Calile Hotel
• James Street Precinct retailer discounts
• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation

As a Calile team member, you’ll become part of a close-knit team operating one of Brisbane’s busiest hotels. We aim to meet our customer’s needs with honesty, integrity and care. The Calile Hotel has been developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay, and work.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel

The Calile, a family-owned luxury hotel operated by TFE Hotels, has been a benchmark for outstanding hospitality since its opening in 2018. Now entering its seventh year, we are proud to be ranked No. 34 in The World’s 50 Best Hotels 2025, marking our third year on the list. This achievement, along with earning a One Michelin Guide key and being listed among Tatler Asia’s Best Hotels 2025, reflects the dedication of our passionate team.

Our mission statement is not just a statement; it’s a commitment to delivering Australia’s best hotel experience. From large gestures to the finest details, we are driven to delight our guests continually. We strive to provide a genuine and welcoming experience, building an authentic relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Brisbane. We want to hear from you if you share our passion for exceptional hospitality.

THE POSITION

We seek a driven and motivated full-time Porter to join our Front Office team. You are the face of The Calile, and your presence and professionalism make you stand out from the crowd. You will be an enthusiastic, proactive, and driven team player, committed to ensuring our guests have an exemplary experience and delighting in assisting them in any way you can.

RESPONSIBILITIES

• Initiating contact with guests entering and departing the hotel.
• Ensuing the driveway and entrance to the hotel is kept clean and tidy, always in a presentable state.
• Accommodating guest requests quickly and efficiently.
• You have expert knowledge of Brisbane and James Street Precinct.
• Performing valet parking duties as directed
• Assisting guests with special requests, general information, transportation, event tickets, restaurant, airline reservations and any other reasonable requests as they arise

You must have a current and valid open Australian driver’s license, be able to drive manual and automatic vehicles and be available to work a rotating 7-day roster with a mix of early and late shifts.

BENEFITS

• Birthday leave, life leave, extended maternity leave benefits
• James Street precinct discounts
• Unlimited barista coffee while on duty
• Uniform provided
• TFE discounts on accommodation and food & beverage, both domestic and international, and partner organisations such as Medibank Private
• Discounted parking
• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation

As a Calile team member, you’ll become part of a close-knit community operating one of Brisbane’s busiest hotels. We aim to meet our customers’ needs with honesty, integrity, and care. The Calile Hotel was developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning, and career guidance because we know it makes our hotels better places to stay and work.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel

The Calile, a family-owned luxury hotel operated by TFE Hotels, has been a benchmark for outstanding hospitality since its opening in 2018. Now entering its seventh year, we are proud to be ranked No. 34 in The World’s 50 Best Hotels 2025, marking our third year on the list. This achievement, along with earning a One Michelin Guide key and being listed among Tatler Asia’s Best Hotels 2025, reflects the dedication of our passionate team.

Our mission statement is not just a statement; it’s a commitment to delivering Australia’s best hotel experience. From large gestures to the finest details, we are driven to continually delight our guests. We strive to provide a genuine and welcoming experience, building an authentic relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Brisbane. We want to hear from you if you share our passion for exceptional hospitality.

The Position

An exciting full-time opportunity exists for you to join The Calile Team in the role of Night Auditor. As a key contributor to the seamless and efficient overnight operations of this very busy property, your main duties and responsibilities include (but are not limited to) the following:

• The auditing of the daily activity of the front office and food & beverage operations in accordance with policies and procedures
• Providing accurate and up-to-date financial and yield reports as directed
• Night management of hotel operations in the absence of department HODs
• Ensuring guest feedback is recorded accurately per operational standards and any matters requiring action are resolved in a prompt and efficient manner
• Ensuring guest security and privacy are maintained at all times

About You

• A minimum of 1 year of experience in a similar role within a 5-star hotel environment
  Prior knowledge of Opera Cloud is an advantage
• Pride in ensuring the accuracy of work
• It would be advantageous in the position to demonstrate an understanding of hotel finance
• You enjoy working a flexible roster including shift work, weekends and public holidays and are available to work a flexible roster across all 7 days.

Why us?

• Significant discounts within the James Street Precinct
• Growth and Development opportunities within an expanding global brand
• Discounted on-site parking – flat rate of $7
• Discounted food and beverage at all TFE outlets
• Unlimited complimentary barista coffee while on duty
• Complimentary one-night stay at The Calile Hotel
• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation

As a Calile team member, you’ll become part of a close-knit team operating one of Brisbane’s busiest hotels. We aim to meet our customers’ needs with honesty, integrity and care. The Calile Hotel has been developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay and work.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel

The Calile, a family-owned luxury hotel operated by TFE Hotels, has been a benchmark for outstanding hospitality since its opening in 2018. Now entering its seventh year, we are proud to be ranked No. 34 in The World’s 50 Best Hotels 2025, marking our third year on the list. This achievement, along with earning a One Michelin Guide key and being listed among Tatler Asia’s Best Hotels 2025, reflects the dedication of our passionate team.

The Mission Statement for The Calile Hotel is simple yet ambitious – to deliver the best hotel experience in Australia. From large gestures to the finest details, we are driven to continually delight our guests. We strive to deliver an experience that is authentic and unpretentious, building a genuine relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Australia.

The Position

We are looking for a full-time Kitchen Hand to join our team. As a Kitchen Hand, you’ll play a key role in keeping our kitchen running smoothly. Your main tasks will include keeping things clean, organised, and helping our talented chefs.

The Person

• Demonstrated experience in a similar role. Previous hotel experience advantageous.
• Sound knowledge of food safety procedures/HACCP
• You enjoy working a flexible roster including shift work, weekends and public holidays
• You truly believe that teamwork makes the dream work and you revel in being a team player.

Benefits

• Growth and Development opportunities with an expanding global brand
• Discounted on-site parking – $7 flat rate
• Discounted food and beverage at all TFE outlets
• Unlimited complimentary barista coffee whilst on duty
• Global TFE-wide discounted accommodation for staff members, friends, and family (including The Calile Hotel)
• Complimentary stay at The Calile Hotel
• James Street Precinct retailer discounts
• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation

As a Calile team member, you’ll become part of a close-knit team operating one of Brisbane’s busiest hotels. We aim to meet our customer’s needs with honesty, integrity and care. The Calile Hotel has been developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay, and work.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel

The Calile, a family-owned luxury hotel property operated by TFE Hotels, has set the standard for exceptional hospitality since its grand opening in 2018.  After six years of unwavering commitment to quality, The Calile has achieved global recognition. For the second year in a row, it has been named one of the World’s 50 Best Hotels and has also taken home the title of Best in Oceania.

Our mission statement for The Calile is simple yet ambitious: to deliver the best hotel experience in Australia. From large gestures to the finest details, we are driven to delight our guests. We strive to deliver an authentic and unpretentious experience, building a genuine relationship with our guests to ensure they will not consider staying elsewhere whenever they return to Brisbane or Australia.

The Role

We are seeking a dedicated and experienced Maintenance Officer to join our hotel’s maintenance team on a full-time basis. The ideal candidate will have prior experience in a hotel, commercial property, or apartment complex and will be responsible for the general upkeep and maintenance of the hotel to ensure a high standard of presentation and functionality. Daily responsibilities include but are not limited to:

• Maintain the presentation and cleanliness of guest rooms and public areas.
• Perform both preventative and reactive maintenance tasks.
• Carry out various maintenance duties, including carpentry, tiling, painting, plastering, plumbing, and general property repairs.
• Complete scheduled weekly and monthly maintenance projects.
• Ensure all work complies with local safety regulations and hotel standards.

About You

• Trade qualification is preferred, particularly in carpentry or plumbing, though relevant hands-on experience will be considered.
• Ability to work both independently and collaboratively within a team.
• Strong interpersonal and communication skills.
• Professional presentation with the ability to interact with guests when required.
• Availability to work weekends on a rotating schedule.
• Must be willing to undergo a police background check.

If you have a keen eye for detail, strong problem-solving skills, and a proactive approach to maintenance, we encourage you to apply for this opportunity to contribute to the smooth operation of our hotel.

Benefits

• Growth and Development opportunities with an expanding global brand
• Discounts with over 500 retailers
• Discounted on-site parking – $7 flat rate
• Discounted food and beverage at all TFE outlets
• Unlimited complimentary barista coffee whilst on duty
• Global TFE-wide discounted accommodation for staff members, friends, and family (including The Calile Hotel)
• Complimentary stay at The Calile Hotel
• James Street Precinct retailer discounts
• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation

As a Calile team member, you’ll become part of a close-knit team operating one of Brisbane’s busiest hotels. We aim to meet our customers’ needs with honesty, integrity, and care. The Calile Hotel has been developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay and work.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel

The Calile, a family-owned luxury hotel operated by TFE Hotels, has been a benchmark for outstanding hospitality since its opening in 2018. Now entering its seventh year, we are proud to be ranked No. 34 in The World’s 50 Best Hotels 2025, marking our third year on the list. This achievement, along with earning a One Michelin Guide key and being listed among Tatler Asia’s Best Hotels 2025, reflects the dedication of our passionate team.

The Calile Hotel’s mission statement is simple yet ambitious: to deliver the best hotel experience in Australia. From large gestures to the finest details, we are driven to continually delight our guests. We strive to deliver an authentic and unpretentious experience, building a genuine relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Brisbane.

The Position

We are seeking a full-time Reservations Agent to play a key role in shaping each guest’s journey from the very first moment of consideration. From the initial enquiry through to confirmed booking, you will help bring the Calile experience to life, setting expectations through thoughtful communication, genuine care and exceptional attention to detail.

As a central point of contact, you will manage guest enquiries across phone, email and online channels, confidently converting reservations while delivering a consistently warm, professional and personalised service. Your ability to connect with guests and anticipate their needs will ensure every interaction reflects The Calile’s commitment to effortless luxury and authentic hospitality.

About You

You are a confident, service-focused professional with a natural eye for detail and a genuine passion for hospitality. Calm and organised, you thrive in a fast-paced environment and create meaningful guest connections through clear, thoughtful communication.

• Experience in a similar role within a 5-star or luxury hotel
• Warm, confident communicator with a guest-first mindset
• Highly organised with strong attention to detail
• Passionate about delivering memorable guest experiences
• Opera Cloud experience advantageous (not essential)
• Flexible to work a 7-day rotating roster

Why us?

• Growth and Development opportunities with an expanding global brand
• Discounted on-site parking – $7 flat rate
• Discounted food and beverage at all TFE outlets
• Unlimited complimentary barista coffee whilst on duty
• Global TFE-wide discounted accommodation for staff members, friends, and family (including The Calile Hotel)
• Complimentary stay at The Calile Hotel
• James Street Precinct retailer discounts
• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation

As a Calile team member, you’ll become part of a close-knit team operating one of Brisbane’s busiest hotels. We aim to meet our customer’s needs with honesty, integrity and care. The Calile Hotel has been developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay and work.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel

The Calile, a family-owned luxury hotel operated by TFE Hotels, has been a benchmark for outstanding hospitality since its opening in 2018. Now entering its seventh year, we are proud to be ranked No. 34 in The World’s 50 Best Hotels 2025, marking our third year on the list. This achievement, along with earning a One Michelin Guide key and being listed among Tatler Asia’s Best Hotels 2025, reflects the dedication of our passionate team.

The Mission Statement for The Calile Hotel is simple yet ambitious – to deliver the best hotel experience in Australia. From large gestures to the finest details, we are driven to continually delight our guests. We strive to deliver an experience that is authentic and unpretentious, building a genuine relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Australia.

The Position

We are seeking an experienced full-time In-Room Dining Supervisor to lead the day-to-day delivery of our in-room dining experience at The Calile.

Reporting to the Conference & Events Operations Manager, you will oversee service operations, coach and support the Food & Beverage Attendant team, and work closely with our culinary and hotel operations teams to ensure every guest experience reflects The Calile standard.

This is a hands-on leadership role for someone who thrives in a fast-paced environment, leads from the front, and takes pride in delivering thoughtful, accurate and memorable service.

About You

• Success in this role requires a leader who is calm under pressure, naturally collaborative and committed to delivering thoughtful service
• Previous supervisory experience within a hotel, restaurant, in-room dining or premium food and beverage environment
• A track record of delivering high-quality guest experiences
• The ability to communicate effectively and build positive relationships across departments
• Confidence managing competing priorities in a fast-paced operational environment
• Experience developing, motivating and supporting team members
• Exceptional attention to detail, presentation and service standards
• Flexibility to work a rotating roster, including weekends, public holidays and evenings
• A practical, hands-on leadership style and a willingness to contribute wherever needed

Why Us?

• Growth and Development opportunities with an expanding global brand.
• Discounted on-site parking – $7 flat rate.
• Additional leave benefits of – birthday, study, life and more.
• Unlimited complimentary barista coffee whilst on duty.
• Global TFE-wide discounted accommodation for staff members, friends, and family (including The Calile Hotel).
• Complimentary stay at The Calile Hotel.
• James Street Precinct retailer discounts.
• Inclusive and collaborative working culture encouraging diversity in thinking and idea generation.

As a Calile team member, you’ll become part of a close-knit community operating one of Brisbane’s busiest hotels. We aim to meet our customers’ needs with honesty, integrity, and care. The Calile Hotel was developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning, and career guidance because we know it makes our hotels better places to stay and work.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel