The Calile, a family-owned luxury hotel operated by TFE Hotels, has been a benchmark for outstanding hospitality since its opening in 2018. Now in its eighth year, we are proud to be named No. 83 in The World’s 50 Best Hotels 2026 extended 51–100 list, marking its fourth consecutive year of global recognition. This achievement, along with earning a One Michelin Guide key and being listed among Tatler Asia’s Best Hotels 2025, reflects the dedication of our passionate team.

Our mission statement is not just a statement; it’s a commitment to delivering Australia’s best hotel experience. From large gestures to the finest details, we are driven to delight our guests continually. We strive to provide a genuine and welcoming experience, building an authentic relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Brisbane. We want to hear from you if you share our passion for exceptional hospitality.

THE POSITION

Are you known for providing outstanding customer service? Warmly greeting guests and ensuring their needs are met quickly and efficiently? You will be an outgoing team player who prides themselves on delivering exceptional service and thrives on being part of a high-performing team.  You love food & drinks, take a keen interest in the latest trends and venues, and stay across ever-evolving guest expectations.

You should be highly competent in all the basics including providing food and beverage service, taking great pride in your environment, and making it a warm and inviting experience for all, delivering that little extra for every single guest.

ABOUT YOU

• 1-year experience within a 4/5-star hotel or restaurant
• An ability to thrive under pressure and work as a team in a high-paced environment.
• Immaculate presentation and grooming.
• Attainment of the necessary Responsible Service of Alcohol (RSA) Certificate.
• Need to be available for a 7-day roster.

BENEFITS

• Birthday leave, life leave, extended maternity leave benefits
• James Street precinct discounts
• Unlimited barista coffee whilst on duty
• Uniform provided
• TFE discount on accommodation and food & beverage both domestic and international and partner organisations such as Medibank Private
• Discounted parking
• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation

As a Calile team member, you’ll become part of a close-knit community operating one of Brisbane’s busiest hotels. We aim to meet our customers’ needs with honesty, integrity, and care. The Calile Hotel was developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning, and career guidance because we know it makes our hotels better places to stay and work.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel

The Calile, a family-owned luxury hotel operated by TFE Hotels, has been a benchmark for outstanding hospitality since its opening in 2018. Now in its eighth year, we are proud to be named No. 83 in The World’s 50 Best Hotels 2026 extended 51–100 list, marking its fourth consecutive year of global recognition. This achievement, along with earning a One Michelin Guide key and being listed among Tatler Asia’s Best Hotels 2025, reflects the dedication of our passionate team.

The Calile Hotel’s mission statement is simple yet ambitious: to deliver the best hotel experience in Australia. From large gestures to the finest details, we are driven to delight our guests continually. We strive to provide an authentic and unpretentious experience, building a genuine relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Brisbane.

About the Role

We’re looking for an experienced bartender who understands that great drinks are only part of the role. What matters just as much is how it’s delivered, with ease, care, and a natural sense of timing. The bar should feel calm and considered at all times, organised, ready, and quietly welcoming, no matter how busy the shift becomes.

In this role, you’ll help shape a bar experience that feels effortless but never accidental. From the classics through to more contemporary pours, everything is delivered with consistency and care, while the atmosphere remains steady and guest-focused.

Your day-to-day will include:

• Preparing classic and contemporary cocktails with precision and consistency
• Offering service that feels personal rather than rehearsed
• Maintaining a clean, organised, and well-paced bar environment
• Working closely with the team to create a space guests want to return to
• Upholding high standards across quality, presentation, and service

About You

You’re someone who notices the small things and takes quiet pride in getting them right. Experience behind the bar matters, but instinct matters more. You’re comfortable in your craft, measured in your approach, and naturally tuned in to what guests need without it needing to be said.

You may bring:

• Experience across spirits, wine, and classic cocktails
• Strong knowledge of beverage service and mixology fundamentals
• A natural sense of hospitality and attention to detail
• Impeccable presentation and communication skills
• RSA certification (essential)
• Availability across a 7-day roster

 Benefits

In return, you’ll find a workplace that values calm confidence over big personalities, where the team supports each other without fuss and hospitality feels natural rather than forced. It’s an environment designed to feel just as considered for those who work here as it does for those who stay.

• Growth and Development opportunities with an expanding global brand.
• Discounted on-site parking – $7 flat rate.
• Additional leave benefits of – birthday, study, life and more.
• Unlimited complimentary barista coffee whilst on duty.
• Global TFE-wide discounted accommodation for staff members, friends, and family (including The Calile Hotel).
• Complimentary stay at The Calile Hotel.
• James Street Precinct retailer discounts.
• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation.

As a Calile team member, you’ll become part of a close-knit team operating one of Brisbane’s busiest hotels. We aim to meet our customer’s needs with honesty, integrity, and care. The Calile Hotel has been developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay and work.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel

The Calile, a family-owned luxury hotel operated by TFE Hotels, has been a benchmark for outstanding hospitality since its opening in 2018. Now in its eighth year, we are proud to be named No. 83 in The World’s 50 Best Hotels 2026 extended 51–100 list, marking its fourth consecutive year of global recognition. This achievement, along with earning a One Michelin Guide key and being listed among Tatler Asia’s Best Hotels 2025, reflects the dedication of our passionate team.

The Mission Statement for The Calile Hotel is simple yet ambitious – to deliver the best hotel experience in Brisbane. From large gestures to the finest details, we are driven to continually delight our guests. We strive to deliver an experience that is authentic and unpretentious, building a genuine relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Brisbane.

About the Role

We are currently have a full-time opportunity for an enthusiastic, experienced barista to make outstanding coffee for our guests.  With natural flair, and a passion to consistently deliver a delicious experience, you will share your knowledge and work with other team members in the art of ‘all things coffee’.

To be successful in the position the main duties and responsibilities include but are not limited to:

• Maintaining excellent presentation standards that are in line with market trends
• Preparing and presenting beautiful coffee and beverages efficiently and within a reasonable time frame
• Maintaining all coffee equipment – ensuring it is cleaned regularly and the workspace is impeccably tidy
• Working in conjunction with the Lobby Bar Food & Beverage team to ensure all needs for that outlet are being met (pitching in and lending a hand as needed)

About You 

• Creativity, passion, and talent for café art
• Excellent attention to detail and sensational time management skills
• Outstanding ‘coffee knowledge’,
• Customer-focused – you get a real kick out of making someone else’s day
• Team player – you place a higher priority on team goals than on own goals
• Great attitude – optimistic, engaged and proactive
• Excellent communication skills
• Experience within a similar position of similar size and scope
• Full Australian working rights is essential with no visa restrictions. Visa Sponsorship is not available.
• Ability to work on a 24/7 rotating roster
• You will need to have completed an accredited RSA

Benefits

• Growth and Development opportunities with an expanding global brand
• Discounted on-site parking – $7 flat rate
• Discounted food and beverage at all TFE outlets
• Unlimited complimentary barista coffee whilst on duty
• Global TFE-wide discounted accommodation for staff members, friends, and family (including The Calile Hotel)
• Complimentary stay at The Calile Hotel
• James Street Precinct retailer discounts
• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation

As a Calile team member, you’ll become part of a close-knit team operating one of Brisbane’s busiest hotels. We aim to meet our customer’s needs with honesty, integrity and care. The Calile Hotel has been developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay, and work.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel

The Calile, a family-owned luxury hotel operated by TFE Hotels, has been a benchmark for outstanding hospitality since its opening in 2018. Now in its eighth year, we are proud to be named No. 83 in The World’s 50 Best Hotels 2026 extended 51–100 list, marking its fourth consecutive year of global recognition. This achievement, along with earning a One Michelin Guide key and being listed among Tatler Asia’s Best Hotels 2025, reflects the dedication of our passionate team.

The Mission Statement for The Calile Hotel is simple yet ambitious – to deliver the best hotel experience in Australia. From large gestures to the finest details, we are driven to continually delight our guests. We strive to deliver an experience that is authentic and unpretentious, building a genuine relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Australia.

The Position

We are looking for a full-time Kitchen Hand to join our team. As a Kitchen Hand, you’ll play a key role in keeping our kitchen running smoothly. Your main tasks will include keeping things clean, organised, and helping our talented chefs.

The Person

• Demonstrated experience in a similar role. Previous hotel experience advantageous.
• Sound knowledge of food safety procedures/HACCP
• You enjoy working a flexible roster including shift work, weekends and public holidays
• You truly believe that teamwork makes the dream work and you revel in being a team player.

Benefits

• Growth and Development opportunities with an expanding global brand
• Discounted on-site parking – $7 flat rate
• Discounted food and beverage at all TFE outlets
• Unlimited complimentary barista coffee whilst on duty
• Global TFE-wide discounted accommodation for staff members, friends, and family (including The Calile Hotel)
• Complimentary stay at The Calile Hotel
• James Street Precinct retailer discounts
• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation

As a Calile team member, you’ll become part of a close-knit team operating one of Brisbane’s busiest hotels. We aim to meet our customer’s needs with honesty, integrity and care. The Calile Hotel has been developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay, and work.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel

The Calile, a family-owned luxury hotel operated by TFE Hotels, has been a benchmark for outstanding hospitality since its opening in 2018. Now in its eighth year, we are proud to be named No. 83 in The World’s 50 Best Hotels 2026 extended 51–100 list, marking its fourth consecutive year of global recognition. This achievement, along with earning a One Michelin Guide key and being listed among Tatler Asia’s Best Hotels 2025, reflects the dedication of our passionate team.

Our mission statement for The Calile is simple yet ambitious: to deliver the best hotel experience in Australia. From large gestures to the finest details, we are driven to delight our guests. We strive to deliver an authentic and unpretentious experience, building a genuine relationship with our guests to ensure they will not consider staying elsewhere whenever they return to Brisbane or Australia.

The Role

We are seeking a dedicated and experienced Maintenance Officer to join our hotel’s maintenance team on a full-time basis. The ideal candidate will have prior experience in a hotel, commercial property, or apartment complex and will be responsible for the general upkeep and maintenance of the hotel to ensure a high standard of presentation and functionality. Daily responsibilities include but are not limited to:

• Maintain the presentation and cleanliness of guest rooms and public areas.
• Perform both preventative and reactive maintenance tasks.
• Carry out various maintenance duties, including carpentry, tiling, painting, plastering, plumbing, and general property repairs.
• Complete scheduled weekly and monthly maintenance projects.
• Ensure all work complies with local safety regulations and hotel standards.

About You

• Trade qualification is preferred, particularly in carpentry or plumbing, though relevant hands-on experience will be considered.
• Ability to work both independently and collaboratively within a team.
• Strong interpersonal and communication skills.
• Professional presentation with the ability to interact with guests when required.
• Availability to work weekends on a rotating schedule.
• Must be willing to undergo a police background check.

If you have a keen eye for detail, strong problem-solving skills, and a proactive approach to maintenance, we encourage you to apply for this opportunity to contribute to the smooth operation of our hotel.

Benefits

• Growth and Development opportunities with an expanding global brand
• Discounts with over 500 retailers
• Discounted on-site parking – $7 flat rate
• Discounted food and beverage at all TFE outlets
• Unlimited complimentary barista coffee whilst on duty
• Global TFE-wide discounted accommodation for staff members, friends, and family (including The Calile Hotel)
• Complimentary stay at The Calile Hotel
• James Street Precinct retailer discounts
• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation

As a Calile team member, you’ll become part of a close-knit team operating one of Brisbane’s busiest hotels. We aim to meet our customers’ needs with honesty, integrity, and care. The Calile Hotel has been developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay and work.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel

The Calile, a family-owned luxury hotel operated by TFE Hotels, has been a benchmark for outstanding hospitality since its opening in 2018. Now in its eighth year, we are proud to be named No. 83 in The World’s 50 Best Hotels 2026 extended 51–100 list, marking its fourth consecutive year of global recognition. This achievement, along with earning a One Michelin Guide key and being listed among Tatler Asia’s Best Hotels 2025, reflects the dedication of our passionate team.

The Mission Statement for The Calile Hotel is simple yet ambitious – to deliver the best hotel experience in Australia. From large gestures to the finest details, we are driven to continually delight our guests. We strive to deliver an experience that is authentic and unpretentious, building a genuine relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Australia.

The Position

We are seeking a full-time Guest Services Agent to join our Front Office team. As the first point of contact for our guests, you will deliver a warm, personalised welcome and ensure every stay is seamless from arrival to departure. Key responsibilities include:

• Welcome and check in guests with efficiency and genuine care
  • Manage reservations, guest enquiries and requests with accuracy and attention to detail
  • Provide tailored local recommendations that enhance the guest experience
  • Handle guest feedback and resolve concerns professionally and promptly
  • Coordinate closely with housekeeping and other departments to ensure smooth operations
  • Maintain accurate records using hotel systems, including Opera Cloud

About You

• Minimum 1 year experience in a similar role within a 5 star hotel environment
  • A natural talent for conversation and building genuine connections
  • Strong communication and organisational skills
  • A keen eye for detail and a positive, can do attitude
  • Passion for creating memorable and personalised guest experiences
  • Confident using hotel booking systems, with Opera Cloud experience highly regarded
  • Flexible availability, including weekends and public holidays

Why us?

• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation
• Birthday leave, life leave, extended maternity leave benefits
• Archie – Reward Gateway Discounts with over 500+ retailers
• James Street precinct perks and entitlements
• Unlimited barista coffee while on duty
• Uniform provided and laundered
• TFE discount on accommodation and food & beverage, both domestic and international, and partner organisations such as Medibank Private
• Discounted parking

As a Calile team member, you’ll become part of a close-knit team operating one of Brisbane’s busiest hotels. We aim to meet our customer’s needs with honesty, integrity and care. The Calile Hotel has been developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay and work.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel

The Calile, a family-owned luxury hotel operated by TFE Hotels, has been a benchmark for outstanding hospitality since its opening in 2018. Now in its eighth year, we are proud to be named No. 83 in The World’s 50 Best Hotels 2026 extended 51–100 list, marking its fourth consecutive year of global recognition. This achievement, along with earning a One Michelin Guide key and being listed among Tatler Asia’s Best Hotels 2025, reflects the dedication of our passionate team.

The Calile Hotel’s mission statement is simple yet ambitious: to deliver the best hotel experience in Australia. From large gestures to the finest details, we are driven to delight our guests continually. We strive to provide an authentic and unpretentious experience, building a genuine relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Brisbane.

The Position

We are seeking an experienced and passionate Duty Manager to join our leadership team on a full-time basis. As a key operational leader, you will play a pivotal role in delivering exceptional guest experiences, supporting team success, and ensuring the smooth day-to-day running of the hotel.

Reporting to the Front Office Manager, your responsibilities will include, but are not limited to:

• Lead daily hotel operations and support team members across the Rooms Division.
• Deliver exceptional guest experiences, including effective service recovery and issue resolution.
• Collaborate with key departments to ensure operational excellence and brand standards are maintained.
• Support hotel procedures, compliance requirements, and financial processes.
• Contribute to hotel performance targets, guest satisfaction outcomes, and team success.

 More About You

• Previous experience in a luxury hotel or premium hospitality environment.
• Strong leadership, communication, and interpersonal skills, with a collaborative and hands-on approach.
• Exceptional organisational and time management skills, with the ability to prioritise in a fast-paced environment.
• High attention to detail and a commitment to delivering outstanding guest experiences.
• Proficiency in Microsoft Office applications; experience with Opera Cloud is advantageous.
• A proactive, self-motivated approach and professional presentation standards.
• Flexibility to work across a 7-day rotating roster, including weekends, public holidays, and shift work.

Benefits

• Growth and Development opportunities with an expanding global brand.
• Discounted on-site parking – $7 flat rate.
• Competitive bonus structure.
• Additional leave benefits of – birthday, study, life and more.
• Unlimited complimentary barista coffee whilst on duty.
• Global TFE-wide discounted accommodation for staff members, friends, and family (including The Calile Hotel).
• Complimentary stay at The Calile Hotel.
• James Street Precinct retailer discounts.
• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation.

As a Calile team member, you’ll become part of a close-knit team operating one of Brisbane’s busiest hotels. We aim to meet our customer’s needs with honesty, integrity and care. The Calile Hotel has been developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay, and work.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel

The Calile, a family-owned luxury hotel operated by TFE Hotels, has been a benchmark for outstanding hospitality since its opening in 2018. Now in its eighth year, we are proud to be named No. 83 in The World’s 50 Best Hotels 2026 extended 51–100 list, marking its fourth consecutive year of global recognition. This achievement, along with earning a One Michelin Guide key and being listed among Tatler Asia’s Best Hotels 2025, reflects the dedication of our passionate team.

Our mission statement is not just a statement; it’s a commitment to delivering Australia’s best hotel experience. From large gestures to the finest details, we are driven to delight our guests continually. We strive to provide a genuine and welcoming experience, building an authentic relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Brisbane. We want to hear from you if you share our passion for exceptional hospitality.

THE POSITION

We are looking for a dynamic and personable Full-Time Porter to join our Front Office team. This is more than a porter role. You are the first and last impression of The Calile. From the moment guests arrive, your presence sets the tone. You are welcoming, confident and effortlessly polished. You will be at the heart of the hotel’s energy, moving between the driveway, lobby and guest interactions. Your role is to ensure every arrival and departure feels seamless, memorable and uniquely Calile.

What can you expect to be doing?

• Welcome guests with warmth and confidence, creating an exceptional first impression
• Assist with arrivals and departures, luggage handling and valet parking
• Keep the entrance and driveway immaculate and operating smoothly
• Anticipate guest needs and respond quickly with genuine care
• Share your knowledge of Brisbane and the James Street precinct. We will support you to become the local expert
• Support guests with requests, reservations, transport and special experiences
• Work closely with the Front Office team to ensure a seamless guest journey

ABOUT YOU

• Naturally warm, confident and engaging. You enjoy connecting with people
• Thrive in a fast-paced, high-energy environment
• Take pride in presentation and attention to detail
• Proactive, reliable and a strong team player
• Passionate about hospitality and creating memorable experiences
• Hold a current open Australian driver’s licence and are confident driving both manual and automatic vehicles
• Available to work across a 7-day rotating roster, including early and late shifts

BENEFITS

• Birthday leave, life leave, extended maternity leave benefits
• James Street precinct discounts
• Unlimited barista coffee while on duty
• Uniform provided
• TFE discounts on accommodation and food & beverage, both domestic and international, and partner organisations such as Medibank Private
• Discounted parking
• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation

As a Calile team member, you’ll become part of a close-knit community operating one of Brisbane’s busiest hotels. We aim to meet our customers’ needs with honesty, integrity, and care. The Calile Hotel was developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning, and career guidance because we know it makes our hotels better places to stay and work.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel

The Calile, a family-owned luxury hotel operated by TFE Hotels, has been a benchmark for outstanding hospitality since its opening in 2018. Now in its eighth year, we are proud to be named No. 83 in The World’s 50 Best Hotels 2026 extended 51–100 list, marking its fourth consecutive year of global recognition. This achievement, along with earning a One Michelin Guide key and being listed among Tatler Asia’s Best Hotels 2025, reflects the dedication of our passionate team.

The Mission Statement for The Calile Hotel is simple yet ambitious – to deliver the best hotel experience in Australia. From large gestures to the finest details, we are driven to continually delight our guests. We strive to deliver an experience that is authentic and unpretentious, building a genuine relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Australia.

About the Role

We are seeking a dedicated Commis Chef to join our culinary team, supporting the delivery of exceptional dining experiences across our food and beverage outlets. Working alongside experienced chefs, you will assist with the preparation, cooking and presentation of high-quality dishes while developing your culinary skills in a fast-paced, supportive kitchen environment. This is an excellent opportunity to grow your career, gain exposure to a variety of cooking styles and service periods, and contribute to the success of one of Brisbane’s leading hospitality destinations.

Can Key responsibilities include:

• Assisting with food preparation and service across the hotel’s culinary venues
• Maintaining high standards of food quality, presentation and consistency
• Supporting the kitchen team to deliver efficient service in both à la carte and high-volume environments
• Following food safety, hygiene and workplace health and safety standards
• Contributing to a positive and collaborative team culture

About You

You are an enthusiastic and motivated chef who takes pride in delivering quality food and contributing to a positive team environment. You enjoy working in a fast-paced kitchen and are eager to learn and develop your culinary skills.

To be successful in this role, you will have:

• Certificate III in Commercial Cookery
• Previous experience in a commercial kitchen, with experience in events, banqueting or high-volume operations highly regarded
• A passion for food, hospitality and continuous learning
• Strong attention to detail, organisation skills, and the ability to perform under pressure
• A positive, team-oriented attitude and commitment to delivering consistently high standards
• Sound knowledge of food safety, hygiene and workplace health and safety practices
• Full Australian working rights and flexibility to work a rotating 7-day roster

Benefits

• Growth and Development opportunities with an expanding global brand
• Discounted on-site parking – $7 flat rate
• Discounted food and beverage at all TFE outlets
• Unlimited complimentary barista coffee whilst on duty
• Global TFE-wide discounted accommodation for staff members, friends, and family (including The Calile Hotel)
• Complimentary stay at The Calile Hotel
• James Street Precinct retailer discounts
• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation

As a Calile team member, you’ll become part of a close-knit team operating one of Brisbane’s busiest hotels. We aim to meet our customer’s needs with honesty, integrity and care. The Calile Hotel has been developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay and work.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel